Sunday, 9:12 PM
Every lead answered. Every tour booked.
Texts, calls, chats and emails from Zillow, Zumper, Apartments.com and your site land in one thread. HappiNest answers in seconds, qualifies and books the tour, then hands your team the whole conversation.
Casey Morgan
Tour BookedHi! Is 210 at Cedar & Vine still open for December?
Casey 9:12 PM
Hi Casey, yes. 210 is a 1-bed at $1,850 a month, open December 1. Would you like to see it this week?
AI Assistant 9:12 PM
Do you allow dogs? I have a beagle.
Casey 9:14 PM
We do: up to two pets, $25 a month each. I can show you 210 Tuesday at 5:30 PM or Wednesday at 6:00 PM.
AI Assistant 9:14 PM
You're booked for Tuesday at 5:30 PM. Marcus will meet you at the leasing office.
AI Assistant 8:08 AM
Dean & DeWitt, 1,000-unit portfolio
- of tours booked within an hour
- 58%
- of tours booked within an hour
- fewer no-shows
- 50%
- fewer no-shows
- more leads to leases
- 39%
- more leads to leases
Every channel. One thread per renter.
Text, chat and email in almost any language your renters write in; calls in English and Spanish. Same rules, same calendar, and your team sees one conversation, not four inboxes.
Text
Answers SMS from Apartments.com, Zillow, Zumper and your own listings.
“Is the 2-bed still open?”
Calls
Picks up, answers, books and hands hot leads to a person, on the phone.
Chat
Answers on your website and listing pages, any hour.
“Do you allow cats?”
Replies to listing emails with the same rules and the same calendar.
“Can I tour Saturday?”
You set the rules. It follows them.
Your rules
Your controls
Your team
Your record
Lead engagement questions
Zillow (with Trulia and HotPads), Apartments.com and the CoStar network, Zumper, and your own website. Every lead lands in one inbox and gets a reply in seconds, at any hour.
Yes. Email works like text and chat: the same rules, the same calendar, and the same thread, so your team sees one conversation per renter.
Text, chat and email work in almost any language, without losing context if a renter switches languages mid-conversation. Calls are in English and Spanish.
Any time. Pause HappiNest on a conversation and take over, set quiet hours, or switch it off for the whole company. Hot leads alert your agents by text, email or push, and callers who ask for a person are transferred live.
If the renter goes quiet, HappiNest follows up by text or email on the schedule you set. When they're ready, it helps them apply in the same thread, with what they already said filled in.
No. HappiNest syncs both ways with Rent Manager, ResMan and Rentvine. Without a PMS, leads, tours and applications live in HappiNest.
Your next 9:12 PM lead is already typing.
See it answer your own listings in 15 minutes.