Security & Trust
Your data and your tenants' data — locked down so leasing can move fast.
Encrypted everywhere
All data is encrypted in transit using TLS and at rest using industry-standard encryption. We don't store sensitive credentials in plain text and we follow secure development practices.
Role-based access + audit logs
Access to the platform is role-based so your team sees only what they need. Actions are logged for audit purposes so you can maintain accountability and meet internal or regulatory requirements.
US data residency
Data is stored in secure US-based data centers. We work with reputable infrastructure providers and perform regular security assessments and updates to keep our systems and your data protected.
Privacy (CCPA-aligned)
We are committed to respecting tenant and applicant privacy. Our practices are aligned with CCPA and common industry expectations for handling personal information. For detailed terms, see our Privacy Policy and Terms of Service.
How the AI works
HappiNest is an AI leasing agent. It answers inquiries, qualifies prospects, and books tours. A human can take over any conversation. We do not make credit, housing, or tenancy decisions.
Fair housing
Every lead gets the same questions, in the same order, against criteria you set. We do not use protected-class data to rank or hide listings. Qualification is not a screening or credit decision.
99.9% uptime target
We target 99.9% uptime so your leasing team and prospects can rely on HappiNest AI when it matters. We monitor our systems continuously and respond quickly to any issues.
Frequently Asked Questions
Security questionnaire? Send it.
Encryption, access, residency, CCPA-aligned privacy. We'll walk your IT team through it.